Support Team
Your dedicated support team will be with you every step of the way
From signing onwards, your dedicated support team will ensure you have everything you need for your business to succeed. Every Pepper client has access to:
- A dedicated account manager
- An integration specialist
- 24/7 on-call support from operations and engineering teams based in North America
Sales Kickoff
Launch eCommerce like you’ve done it a hundred times before
Pepper’s team of sales experts will provide in-person sales training and launch support to make sure everything goes smoothly. From onboarding and piloting to post-launch support, Pepper will be by your side. All Pepper customers receive:
- Group kickoff sessions
- Individual trainings and ride-alongs
- Marketing collateral for digital ordering and payments
Tech Teams
Design the products your customers need with our US-based product and engineering teams
Got a suggestion to improve the Pepper platform? Let us know! Collaborate with the Pepper team of product managers, product designers, and software engineers to guide the product roadmap and create the features that elevate your business and customer experience.