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Convenience Stores Demand a Better Ordering Experience: 4 Take-aways from Pepper’s Latest Showcase

TL;DR

Pepper’s Product Showcase spotlighted major product enhancements that make the ordering process easier and more profitable for C-store distributors. From barcode scanning to check-in and AI-powered promotions, the latest updates are designed to streamline everyday workflows while opening up new revenue channels.

4 Big Takeaways from the Webinar:

Barcode Scanning Is Now a Full-Speed Power Tool

Pepper has transformed barcode scanning from a basic function into a lightning-fast order entry workflow. Whether it’s customers building orders aisle by aisle or reps speed-scanning at trade shows, the updated scan screen supports:

  • Bluetooth-enabled devices
  • Minimum/maximum quantity rules
  • Audio feedback for efficiency
  • Sales rep-only price editing

It’s ideal for reps and customers who need to get orders done fast.

Check-In Makes Deliveries Foolproof

The new Check-In feature gives operators a clean, mobile-friendly way to confirm their deliveries, report issues, and submit credit requests. Think:

  • Barcode check-in with audio cues
  • Track “fully received,” “missing,” and “has issues” items
  • Optional credit request integration with ERPs
  • Clear summaries post-check-in

This closes a frustrating gap between what’s on paper and what shows up at the back door.

Get Paid to Grow with Pepper Promotions + National Ad Campaigns

Pepper now supports both custom promotions (built by the distributor) and national supplier ad campaigns, giving distributors dual engines to move product:

  • Volume-based and time-based promos
  • Control over customer groups and categories
  • Visual callouts across the catalog, cart, and order guide
  • Passive ad revenue from national brands like Nestlé, General Mills, and Smuckers

Distributors can now act like retailers—with full digital merch power.

AI-Driven Recommendations (That Actually Work)

Pepper’s AI suggestions are getting smarter. Based on individual customer order habits and broader personas across the network, the platform recommends relevant items to increase basket size—whether you’re selling chips, tobacco, or kitchen supplies.

The goal: Make every order more profitable without more work.

A Final Note
All of these enhancements are designed to meet C-store distributors where they are—not just building for the future, but fixing the pain points of today. Many features (like pre-booking, shelf tag printing, and essential item reminders) are already live or easy to activate with a bit of integration help.

You can watch the full webinar replay above, or request a demo with the Pepper team if you’d like to get a personalized tour!

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Convenience Stores Demand a Better Ordering Experience: 4 Take-aways from Pepper’s Latest Showcase

Apr 21, 2025, Written by The Pepper Team

TL;DR

Pepper’s Product Showcase spotlighted major product enhancements that make the ordering process easier and more profitable for C-store distributors. From barcode scanning to check-in and AI-powered promotions, the latest updates are designed to streamline everyday workflows while opening up new revenue channels.

4 Big Takeaways from the Webinar:

Barcode Scanning Is Now a Full-Speed Power Tool

Pepper has transformed barcode scanning from a basic function into a lightning-fast order entry workflow. Whether it’s customers building orders aisle by aisle or reps speed-scanning at trade shows, the updated scan screen supports:

  • Bluetooth-enabled devices
  • Minimum/maximum quantity rules
  • Audio feedback for efficiency
  • Sales rep-only price editing

It’s ideal for reps and customers who need to get orders done fast.

Check-In Makes Deliveries Foolproof

The new Check-In feature gives operators a clean, mobile-friendly way to confirm their deliveries, report issues, and submit credit requests. Think:

  • Barcode check-in with audio cues
  • Track “fully received,” “missing,” and “has issues” items
  • Optional credit request integration with ERPs
  • Clear summaries post-check-in

This closes a frustrating gap between what’s on paper and what shows up at the back door.

Get Paid to Grow with Pepper Promotions + National Ad Campaigns

Pepper now supports both custom promotions (built by the distributor) and national supplier ad campaigns, giving distributors dual engines to move product:

  • Volume-based and time-based promos
  • Control over customer groups and categories
  • Visual callouts across the catalog, cart, and order guide
  • Passive ad revenue from national brands like Nestlé, General Mills, and Smuckers

Distributors can now act like retailers—with full digital merch power.

AI-Driven Recommendations (That Actually Work)

Pepper’s AI suggestions are getting smarter. Based on individual customer order habits and broader personas across the network, the platform recommends relevant items to increase basket size—whether you’re selling chips, tobacco, or kitchen supplies.

The goal: Make every order more profitable without more work.

A Final Note
All of these enhancements are designed to meet C-store distributors where they are—not just building for the future, but fixing the pain points of today. Many features (like pre-booking, shelf tag printing, and essential item reminders) are already live or easy to activate with a bit of integration help.

You can watch the full webinar replay above, or request a demo with the Pepper team if you’d like to get a personalized tour!

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